Refund & return POLICIES, etc

Refund Policy 

Refunds are prohibited for weather condition, voluntary departure, acts of nature, or evictions. Any refund processed will be refunded in the same form that it was originally paid or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. All refunds processed via credit/debit card, will be processed back to the original credit/debit card used, no exceptions. 

Cancellation Policy 

Nightly/Weekly Stays: For all stays shorter than 30 nights, no refunds are given on or after arrival. Cancellations made at least 14 days in advance will be refunded in the form that was used for payment. Deposits will be forfeited for all reservations cancelled prior to your arrival date. 

Monthly

Stays for all stays of 30 nights or longer, no refunds will be given on or after arrival. Cancellations made at least 45 days in advance will be refunded in the form that was used for payment. Deposits will be forfeited for all reservations cancelled prior to your arrival date. 

Payments
1) You may use a credit or debit card for payment.  There is a 3% processing fee charged when using a card.
2)  You may use an electronic check by setting up the Bank ACH option. There is no fee for these transactions. Please Note:  If your payment is returned unpaid, you authorize us to make a one-time electronic fund transfer from your account to collect a fee of up to $40 depending on your state of residence. 

Reserved Site Number

You are not guaranteed the reserved site number you registered for. The park may change your assigned site to a different site in the same category and type.